Comfort tailored to your needs.

Top class service

We offer modern convenience in a modest atmosphere. Our Welcome team is available around the clock to answer your questions and fulfil any requests you may have.

Make yourself comfortable.


  • Best price guarantee when booking directly over our hotel website.
  • Wifi free of charge throughout the whole hotel.
  • 24 Hour reception
  • Nespresso machine with capsules free of charge in every room
  • Laundry service
  • Room service
  • Usage of the wellness-area at our sister hotel “STAGE12 Hotel by Penz”
  • Usage of the fitness centre at our sister hotel “STAGE12 Hotel by Penz”

Urban living in the middle of the alps.


  • Breakfast daily until 11 am, at weekends until 12 o’clock – in the restaurant or on the terrace at the 5th floor.
  • American Bar 5th Floor – a vast choice of cocktails, gin, rum und whiskey.
  • Lounge (Wittmann-seating) with a small, north facing roof terrace.
  • Lobby (Wittmann-seating)
  • 2 wind-protected roof terraces with a Mediterranean feel (Dedon-seating)
  • Underground garage directly underneath the hotel
  • Panorama-lift
  • Direct entrance to the “Rathausgalerie” shopping centre
  • Business centre in the Lobby

Booking information

Information and FAQ’s

We are looking forward to welcoming you to The PENZ Hotel in Innsbruck. Our welcome team is always ready to help answer your questions, provide information or even make dinner reservations for you.

  • Our room prices are per room and per night, including our rich breakfast, wifi free of charge as well as all services.
  • Our rooms are available from 3pm on the day of arrival. Our welcome team is more than happy to assist you should you be planning to arrive before this time and we will do our very best to accommodate this.
  • Please take note that all our rooms are non-smoking rooms. Those found to be in breach of this rule will be charged an additional €100 cleaning fee.
  • Our rooms are available for usage up until 11 am on the day of departure.
  • A cancellation of your reservation can be made up until 6pm (local time) on the day before your intended arrival free of charge. For reservations made after this time, we reserve the right to charge the cost of the first night in full.
  • The public parking garage “Rathaus Galerien” is located underneath our hotel with direct access to the hotel via lift. You are more than welcome to park your car here where your will receive a special hotel rate of €13 per 24 hours.