Comfort tailored to your needs.

Top class service

We offer modern convenience in a modest atmosphere. Our Welcome team is available around the clock to answer your questions and fulfil any requests you may have.

Make yourself comfortable.


  • Best price guarantee when booking directly over our hotel website.
  • Wifi free of charge throughout the whole hotel.
  • 24 Hour reception
  • Nespresso machine with capsules free of charge in every room
  • Laundry service
  • Room service

Urban living in the middle of the alps.


  • Breakfast daily until 11 am, at weekends until 12 o’clock – in the restaurant or on the terrace at the 5th floor.
  • American Bar 5th Floor – a vast choice of cocktails, gin, rum und whiskey.
  • Lounge (Wittmann-seating) with a small, north facing roof terrace.
  • Lobby (Wittmann-seating)
  • 2 wind-protected roof terraces with a Mediterranean feel (Dedon-seating)
  • Underground garage directly underneath the hotel
  • Panorama-lift
  • Direct entrance to the “Rathausgalerie” shopping centre
  • Business centre in the Lobby

Booking information

Information and FAQ’s

We are looking forward to welcoming you to The PENZ Hotel in Innsbruck. Our welcome team is always ready to help answer your questions, provide information or even make dinner reservations for you.

  • Our room rates are per room and per night, including our rich gourmet buffet breakfast and the VAT. The local tourism tax of EUR 2,00 per person and night is not included.
  • Our rooms are available from 3 p.m. on the day of arrival, until 11 a.m. on the day of departure. Please contact us if the time of arrival or departure differs from these times.
  • Please take note that all our rooms are non-smoking rooms. Those found to be in breach of this rule will be charged an additional EUR 100,00 cleaning fee.
  • The reservation can be cancelled free of charge until 6 p.m. the day before arrival. In the event of a later cancellation or a no-show, we charge 100 % of the first night.
  • Our Guests can park their car comfortable in the public garage from the “Rathausgalerien”, with direct hotel access, at a special rate of currently EUR 14,00 for 24 hours. There are also charging stations for electric vehicles.